Error Disclosure Algorithms: How to Disclose Colleague’S Medical Error at Individual and Organizational Levels Publisher



Mashayekhi J¹ ; Forouzandeh M² ; Tehrani SS² Show Affiliations
Source: Medical Journal of the Islamic Republic of Iran Published:2021

Abstract

Background: Medical error is one of the most important causes of mortality and morbidity in the health care system. Considering the significance of medical error management in the healthcare system, error disclosure is an imperative moral responsibility of medical and healthcare professionals from medical ethics experts’ perspective. In literature, no or inadequate protocols were suggested for disclosing colleague’s medical error; and hence, this study was conducted to provide two algorithms for colleague’s medical error disclosure at individual and organizational levels. Methods: This study conducted a narrative review on several valid Internet databases, including PubMed, Science Direct, and Scopus. First, the literature on the colleague’s error was reviewed using articles of the last 20 years focusing on medical errors and error disclosure keywords. Next, two algorithms were developed for the colleague’s error disclosure for individuals and with the assistance of organizations, respectively. Results: If we personally notice a colleague's error at an individual level, we should plan for a conversation to encourage the colleague to inform the patient or the related organization about the error. If we notice a medical error from a colleague relating to an organization, we should decide based on circumstances considering the organization’s responsible parties for handling error disclosure. Conclusion: This study proposes a simple protocol for detecting peer error at the individual level and at the organizational level, using the existing literature. However, the improvement of these types of methods requires analysis of the specific conditions of each health system. © Iran University of Medical Sciences. All Right Reserved.