Emergency Psychiatric Services in Roozbeh Hospital: A Qualitative Study of the Staff's Experiences Publisher Pubmed



Motamed M¹ ; Yahyavi ST¹ ; Sharifi V¹ ; Alaghbandrad J¹ ; Aghajannashtaei F¹ Show Affiliations
Source: Perspectives in Psychiatric Care Published:2019

Abstract

Purpose: This study aims to explore how psychiatric residents and nurses experience the conditions of psychiatric emergency services. Design and Methods: This qualitative study was carried out using content analysis. Data were collected through unstructured interviews conducted during three focus groups. Findings: The results of the focus groups were classified into the following five categories of issues influencing the staff's experiences: repetitive problems, long wait times, ambiguity, insecurity, and stability. Practice Implications: Improving the staff's communication skills and educating them on how to manage violence, establishing a well-functional system of triage, and optimizing bed management and discharge planning are among several potential strategies that might be considered to improve the quality of care in psychiatric emergency services. © 2019 Wiley Periodicals, Inc.