Tehran University of Medical Sciences

Science Communicator Platform

Stay connected! Follow us on X network (Twitter):
Share this content! On (X network) By
Recent Iranian Health System Reform: An Operational Perspective to Improve Health Services Quality Publisher Pubmed



Mahdavi M1 ; Parsaeian M2 ; Jaafaripooyan E3 ; Ghaffari S4
Authors
Show Affiliations
Authors Affiliations
  1. 1. Tehran University of Medical Science, Tehran, Iran
  2. 2. Department of Epidemiology and Biostatistics, School of Public Health, Tehran University of Medical Science, Tehran, Iran
  3. 3. Department of Health Management & Economics, School of Public Health, Tehran University of Medical Science, Tehran, Iran
  4. 4. Social Security Research Institute, Tehran, Iran

Source: International Journal of Health Policy and Management Published:2018


Abstract

The operational management of healthcare services is expected to directly touch patient experiences. Iranian Ministry of Health and Medical Education (MoHME) for the first time, as such, has sought to improve the operational management of healthcare delivery within a reform agenda by setting benchmarks for ‘number of visit per hour’ and waiting time in outpatient clinics of about 700 affiliated hospitals. As a new initiative, it has faced with mixed reactions and various doubts have been cast on its successful implementation. This manuscript aims to shed some light on the operational challenges of the initiative and the requirements of its successful implementation. © 2018 The Author(s).
Related Docs
1. Identifying Associations Between Health Services Operational Factors and Health Experience for Patients With Type 2 Diabetes in Iran, BMC Health Services Research (2021)
2. Modeling Patient Journeys for Demand Segments in Chronic Care, With an Illustration to Type 2 Diabetes, Frontiers in Public Health (2020)
3. Rethinking Health Services Operations to Embrace Patient Experience of Healthcare Journey, International Journal of Health Planning and Management (2021)
Experts (# of related papers)
View all Related Experts
Mahdi Mahdavi (3)
Mahboubeh Parsaeian (1)