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The Decision-Making Matrix of Propensity to Outsourcing Hospital Services in Bandar Abbas, Iran Pubmed



Hayati R1 ; Setoodehzadeh F2 ; Heydarvand S3 ; Khammarnia M4 ; Ravangard R1 ; Sadegh A1 ; Sobhani G5
Authors
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Authors Affiliations
  1. 1. Department of Health Services Management, School of Management and Medical Information, Shiraz University of Medical Sciences, Shiraz, Iran
  2. 2. Tehran University of Medical Sciences, Tehran, Iran
  3. 3. School of Management, Payam Noor University, Damavand, Iran
  4. 4. Health Promotion Research Center, Zahedan University of Medical Sciences, Zahedan, Iran
  5. 5. Trauma Research Center, Department of Anesthesia, Faculty Paramedical, Hormozgan University of Medical Sciences, Bandar Abbas, Iran

Source: Journal of the Pakistan Medical Association Published:2015


Abstract

Objective: To determine the level of managers’ propensity for outsourcing the services in hospitals using decisionmaking matrix. Methods: The applied, cross-sectional study was conducted at three hospitals affiliated to Bandar Abbas University of Medical Sciences, Iran, in 2013, and comprised managers and employees of four service units: radiology, laboratory, nursing, and nutrition services. Data was collected using two questionnaires and face-to-face interviews. Data was analysed using SPSS 16 and by using decision-making matrix. Results: Of the 122 subjects in the study, 12(9.8%) were managers and 110(90.2%) were other employees. The highest and lowest propensities for outsourcing were related to nutrition (66.6%) and nursing services one (8.33%). The decision-making matrix showed low outsourcing of the nursing, radiology, and laboratory services based on the services’ features. However, there were difference between the results obtained from laboratory service decisionmaking matrix and the propensity for laboratory service outsourcing. Conclusion: The difference between the results obtained from the matrix and managers’ viewpoint can be due to the lack of managers’ sufficient attention to the features of hospital services when making decisions on outsourcing them. © 2015 Pakistan Medical Association. All rights reserved.
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1. Outsourcing in Iranian Hospitals: Findings From a Qualitative Study, International Journal of Health Planning and Management (2018)