The Mediating Role of Work Engagement in the Relationship Between Job Security, Work-Family Conflict, and Emotional Burnout Among Office Workers; هداوناخ-راک ضراعت ،یلغش تینما نایم طابترا رد یلغش قایتشا یجنایم شقن یسرربیرادا نانکراک رد یلغش یگدوسرف و



Barkhordarian Z ; Saeidi S ; Zakeriyan SA
Source: Journal of Health and Safety at Work Published:2025

Abstract

Introduction: Job factors play a critical role in shaping employee health and mitigating burnout. Work-family conflict leads to outcomes such as burnout, emotional exhaustion, and decreased performance. Similarly, employees’ perception of job insecurity can negatively affect their burnout, work attitudes, well-being, commitment, and interpersonal relationships. This study investigates the interplay between job security, work-family conflict, and burnout, with a focus on the mediating role of work engagement among office workers. Material and Methods: This cross-sectional study was conducted in 2024, collecting data from 119 employees in administrative units at a medical university in Iran. Structural equation modeling was employed for data analysis. The measurement tools included standardized questionnaires for work engagement, work-family conflict, job security, and job burnout. The questionnaires were utilized based on a Likert scale, with confirmed validity and reliability. Results: The findings from the correlation analysis indicated that job security had a significant positive relationship with work engagement. In contrast, burnout showed a negative correlation with job security and work engagement, while it had a positive correlation with work-family conflict. Results from the structural equation modeling revealed that work-family conflict had a direct relationship with burnout but did not significantly affect work engagement. Work engagement acted as a protective factor in reducing burnout and served as a mediator between job security and burnout; however, its mediating role between work-family conflict and burnout was not confirmed. Conclusion: Numerous factors impact the psychological health of administrative employees. Organizations should tailor their interventions based on these factors and their interrelations. Overall, employee empowerment programs aimed at increasing work engagement and reducing work-family conflict can enhance the quality of working life and decrease burnout within organizations. © 2025 Elsevier B.V., All rights reserved.