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Dentists' Socio-Emotional, Informational Behaviors and Theirpatient's Satisfaction: A Case Study From Iran



Ranjbarian B1 ; Emami A2 ; Ranjbaria P3
Authors
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Authors Affiliations
  1. 1. Department of Management, University of Isfahan, Isfahan, Hezarjerib Street, Iran
  2. 2. University of Isfahan, Isfahan, Iran
  3. 3. Isfahan University of Medical Sciences, Iran

Source: Middle East Journal of Scientific Research Published:2012

Abstract

The aim of this study is to investigate the relationship between dentist's socio-emotional and informational behaviors with patient satisfaction. Participants of present study were one hundred seventy nine residentof Isfahan city in Iran. The conceptualize model of the research run as a structural model to test the hypotheses regarding to relationship betweendentist's socio-emotionaland informational behavior with patient satisfaction. Theresults of goodness of fit indexes showed that the model of research has good fitness. Casual path analyses revealed that dentist's socio-emotional and informational behavior have positive effect on patient's satisfaction. © IDOSI Publications, 2012.
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