A Scoping Review of Experiences, Policies, and Approaches to Support Healthcare Workers During Long-Term Critical Conditions With a Focus on Covid-19 Publisher



Mohammaddokht S^{1, 3} ; Beyrami HJ² ; Azamiaghdash S² ; Rashidi S^{1, 3} ; Aslanpour E⁴ ; Hajizadeh A⁵ Show Affiliations
Source: International Journal of Healthcare Management Published:2023

Abstract

Aims: Review the experiences, policies, and approaches to support healthcare workers (HCWs) during long-term critical conditions, focusing on the COVID-19 pandemic. Methods: This study was a six-step scoping review using Arkesy and O’Malley framework. Data collection in English and Persian databases was conducted using English key terms and their Persian equivalents. The content analysis method was used for data analysis. Results: From 3812 documents extracted from databases, and upon hand-searching the literature, 55 articles, guidelines, and reports were finally included in the study. The analysis of studies led to the identification and classification of HCWs’ support areas into ten groups physical protection, mental support, education, financial support, logistics support, diagnostic measures, support for workforce families, social support, role changes, and welfare support. Various policies can support HCWs during emergencies and long-term critical conditions. Conclusion: The findings of this study can serve as an adequate guideline for policymakers and healthcare managers to adapt and modify support policies to develop healthcare worker support. It is suggested that, while maintaining the workforce’s protection against threats, special attention should be paid to their educational, psychological, mental, financial, family, and welfare support. © 2022 Informa UK Limited, trading as Taylor & Francis Group.