Waiting Time in Emergency Department by Simulation Publisher Pubmed



Ajami S¹ ; Ketabi S² ; Yarmohammadian MH³ ; Bagherian H⁴
Source: Studies in Health Technology and Informatics Published:2011

Abstract

The aim of research was to reduce waiting time at ED. Population includes the patients who received services in ED. The arrival and service times in different stations were collected for 663 patients. For data analysis, SPSS and simulation technique were used. Results shows that add one intern to the Ear Nose Throat (ENT) service makes the most reduction on the waiting time from 112.19 to 99.24 minutes. Health care managers, in the ED are usually physicians who are not familiar with principals of management. © 2011 ITCH 2011 Steering Committee and IOS Press.