Investigating the Relationship Between Perceived Social Support and Resilience of Health Workers (Behvarz) in Shazand City; [بررسى رابطه حمايت اجتماعى درى شده و تابآورى بهورزان شهر ستان شازند]



Seyfi D¹ ; Abbasi M^{2, 3} ; Haghani S² ; Rash F³ ; Mahdizadeh A^{1, 2} Show Affiliations
Source: Iran Occupational Health Published:2024

Abstract

Background and aims: Health workers (Behvarz), as the frontline providers of health care services, face challenges in their profession that can cause emotional tension and disrupt the way they provide their wide range of services. To improve their resilience, it is necessary to understand the factors related to it. Therefore, this study was conducted to determine the relationship between perceived social support and resilience of health workers (Behvarz) in Shazand City. Methods: This descriptive-correlational study was conducted in the health and treatment network of Shazand City, Iran, in 2023. A total of 147 Health workers (Behvarz) who met the inclusion criteria were selected by a convenience sampling method. Data were collected using the Demographic Information form, Zimet Perceived Social Support Questionnaire, and the Connor-Davidson Resilience Questionnaire. Data were analyzed using SPSS version 16 software with a significance level of 0.05. Results: The average score of perceived social support of health workers (Behvarz) was 46.27±8.15. None of the demographic characteristics had a statistically significant relationship with perceived social support. Their average resilience score was also 62.75±14.94 and was higher in participants with a second job (p=0.004). Perceived social support had a statistically significant positive correlation with resilience (p<0.001). With the increase of perceived social support, resilience and its subscales also increased. Also, the total resilience score had the highest correlation respectively with social support received from significant others (r=0.376, p=0.001), family (r=0.237, p=0.004), and friends (r=0.213, p=0.011). Conclusion: This study revealed that health workers (Behvarz) perceive a moderate degree of social support and resilience. Resilience also increases with increased support from family, friends, and significant others. Therefore, by strengthening the effective components of social support in health workers, it is possible to increase their resilience in diverse and challenging working conditions and, as a result, improve the quality of services provided by them. © 2024 Iran University of Medical Sciences. All rights reserved.